Pictured is our newest Mobile Service Truck.  The truck will be operated by EVT certified technician Kevin Tallent and supported from our Statesville Branch office.  Kevin and the truck will work from his home in Shelby, NC. 

The Dodge Sprinter offers lots of interior room for parts and tools and is very efficient to work out of.  Kevin is available for truck work and he is also certified to work on Amkus Rescue tools.

Seven members of the CWW Sales Team traveled to Sioux Falls, SD in early April to attend the National Dealer Meeting for Rosenbauer.  We came back with an award for fourth highest volume of truck sales in 2008 and lots of new product information.  Rosenbauer had all of their 2009 Tech Drive trucks on hand as well as a number of others that were all very impressive. 

A day after the Dealer Meeting, Rosenbauer held its first annual “Aerial Roundup”.  Customers and Dealers were invited to spend a day with Rosenbauer to learn about and operate all of their aerial products.  An estimated $10MM worth of aerial trucks were on display for representatives from 120 fire departments across the US and from other countries.



This was an excellent learning opportunity for any Fire Department considering the purchase of an aerial in the near future.
 

Six representatives from C.W. Williams & Co. attended the Spartan Chassis National Sales Meeting in late January.  The meeting offers an opportunity for attendees to learn about the latest product offerings and industry news from the market share leader of custom fire cabs and chassis.  With recent NFPA upgrades and upcoming changes to emission standards there was plenty to learn.  Spartan also continues to fine tune and improve their products.  Getting educated on updated standards and product helps us keep our customers armed with the most up to date data.

Spartan also recognizes Dealer excellence at an awards ceremony during the meeting.  CWW won Spartan’s highest award for sales volume along with some other Dealers.  We appreciate our many faithful customers as well as new ones that placed their trust in us for their next new fire truck.  We also won a special national award for customer satisfaction  excellence.  The award recognizes a combination of service facilities, trained staff and the demonstrated ability to keep product serviced.  This award carries special meaning for the Company as it recognizes our commitment to new truck buyers to provide “a life time of service support for their trucks”.

Southeast Regional Manager Dennis Chamberlain presents Joel Callihan and Jim Edwards with the Spartan Diamond award for sales excellence.  Spartan’ VP of Sales and Customer Service, Ed Dobbs and National Sales Manager Matt Creech are also pictured. 

Dennis Chamberlain presents Jim Edwards with the National Customer Service award with Ed Dobbs and Matt Creech also pictured.